Accountability in the Workplace: Driving Performance and Trust

Accountability in the workplace is the act of expecting that employees take responsibility for their action, decisions, and performance. It involves making clear expectations, measuring outcomes, and holding people and teams responsible for meeting those goals. Accountability builds trust, increases productivity, and enhances teamwork within organizations. When employees feel responsible for the work they are doing, they are more likely to be motivated and engaged. Effective accountability requires openness in communication, a model of the leaders and support and improvement cultures.